“We didn’t notice any problems until we had a long dry spell, and then we started getting ill from the water.”
Homeowner, off-grid house, Loch Walton
Key numbers
0 E. coli at the tap
In every treated sample, October 2023 to September 2025. The loch reached 2 per 100 ml. The UK limit is 0
3 years
In service since October 2023
5 times more water
The owners now drink five times as much as they did from bottled water
£50,000 to £60,000
The quote to lay mains 3 miles to the house
An off-grid house on Loch Walton, Stirlingshire, draws all its water from the loch. Its owners have lived there since 1990.
The loch changes through the year. Heavy rain washes in sediment, and warm summers bring algal blooms and bacteria. For more than three years the house relied on bottled water deliveries.
We installed a WaterOne at the house in October 2023, and it has supplied the house’s drinking water since.
A source that changes with the seasons is the test any unit faces when it is deployed for months on one supply.
The problem
What we did
The results
No faecal bacteria in any treated sample, across two years of seasons.
Per 100 ml. Highest loch sample → every treated sample
2 → 0
E. coli. Loch 28 May 2024. UK limit 0
3 → 0
Coliforms. Loch 28 May 2024. UK limit 0
4 → 0
Enterococci. Loch 26 Oct 2023. UK limit 0
2 → 0
C. perfringens. Loch 26 Oct 2023. UK limit 0
0, 0, 0, 0
E. coli, coliforms, enterococci, C. perfringens. Treated water, 26 Oct 2023
0, 0, 0, 0
E. coli, coliforms, enterococci, C. perfringens. Treated water, 20 Sep 2024
0, 0, 0, 0
E. coli, coliforms, enterococci, C. perfringens. Treated water, 15 Nov 2024
0, 0, 0, 0
E. coli, coliforms, enterococci, C. perfringens. Treated water, 26 Sep 2025
Counts per 100 ml. Loch values are presumptive counts, as reported. If Water took the samples, and Scottish Water Scientific Services, a UKAS-accredited laboratory, analysed them. The loch and treated samples were not all taken on the same day. The results apply to the parameters measured.
Why this matters beyond one house
A single test shows a unit works on one day. This loch was sampled in autumn and early summer, and the tap water over two years of service, and faecal indicators at the tap stayed at zero throughout.
What changed for the customer
“Yellow and manky water to crystal clear.”
The house no longer relies on bottled water deliveries, which ran to 52 large dispenser bottles a year. The owners now drink five times as much water as before.
“It gets rid of all the bugs and means we’re not using as many plastic bottles.”
Do you need to treat challenging water sources?
Tell us where your water comes from and what you need it for. We will tell you whether a WaterOne can treat it.
Prefer to talk? Book a call
sales@if-water.com









